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Retail Homes: (808) 886-6600 Vacation Rentals: (800) 708-0043 Management: (808) 936-0615
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Trusted by family, friends, co-workers and clients to successfully give accurate, educated and honest advice; and hired by many to professionally market and sell their homes, condos and apartments in Hawaii and California for since 2005! Who is Jaime Juarez? I’m a mother, ex-professional skateboarder and yoga, ocean and golf enthusiast when time allows! ~Daily, I lead a hard working professional team to provide my clients an all encompassing full service experience both Residential and Commercial. I also work with a large amount of investors both long term and short term investments. I have earned exclusive contracts with new home builders building/selling spec homes and selling new subdivisions. Prior to Real Estate I was a Corporate marketing consultant from 1989-2004 launching many start ups to Fortune 500 companies in new product marketing campaigns and branding recognition. With this unique expertise, I am able to provide my sellers my extensive marketing plans which come from many years of earning this merit badge!
When listing a home, we provide full listing services, transaction management and home staging if needed (I’m also a certified and recognized as a Professional home-staging expert) And of course due to my extensive marketing background a very strong comprehensive marketing plan that works well for my sellers. I’ve successfully been that Realtor time and time again who helped sellers be the first ones in a new market to list their homes higher and sell faster than others within their market. Sellers: I look forward to showing you how my marketing plan will help to sell your home for top dollar in any market!
Our team, under my management and leadership also works daily with buyers all over the Big Island. As an extension of you, we provide complete full service from start to finish. I work with first time buyers to very seasoned buyers/investors. We’ve got a long list of providers to fulfill all inspections, building services etc. All encompassing so you have a one stop team to fulfill all of your real estate needs even after we close escrow together. We also appreciate referrals to your friends and family as well!
As a full time resident one the Big Island of Hawaii, I can truly attest to what a terrific place the Big Island is to live. When working with a client, I start that relationship with a long term goal in mind. We welcome you like family! We strive to make sure you are fully educated and can make the best decisions possible along the way. See what my clients say about me by clicking this link: https://www.zillow.com/profile/JAIME-JUAREZ/
I’m now a full 5 star agent on Zillow!
You’re only as good as your last transaction, and I certainly am honored and humbled by my clients good words on my services. You will see on websites like Zillow that my clients provide in public testimonials about my services.
Specialties: Buyer’s Agent, Listing Agent, Foreclosure, Commercial R.E.
RENTAL RATE INCLUDES: Property rental: maximum amount of guest’s are 6 people for a 2 bedroom and 6-8 people for a 3 bedroom property.
ADDITIONAL CHARGES/NOT INCLUDED: The rental rate does not include security/damage deposit, transfers, baggage handling, maid service, chef service, food, beverages, personal laundry service, extra person charges, excessive out-cleaning charges or any other items or services not specifically listed in this agreement.
VACATION RENTAL DAMAGE PROTECTION: $69.00 Damage Protection
As a part of your stay, you are required to purchase a CSA Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of [Policy Limit]. Any damages that exceed [Policy Limit] or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000.00. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy www.vacationrentalinsurance.com/g20vrd . By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Kohala Coast Properties Inc. any amount payable under the terms and conditions of the Vacation Rental Damage.
VACATION RENTAL INSURANCE:
Select one: ___ Add Travel Insurance (6.95%) Or ____No thanks. I understand that I may be responsible for cancellation costs.
CSA Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. If you do not elect coverage, you acknowledge you have read and understand our cancellation policy and choose not to purchase Vacation Rental Insurance on behalf of all occupants. Insurance cannot be added after a potential loss or after final payment. Separate CSA terms and conditions apply, please read your policy and contact CSA with questions.
RESERVATIONS & PAYMENTS: A reservation is being held for the dates specified above. We must receive a signed copy of this completed Rental Agreement, and the applicable deposit/payment, by the date shown below or the reservation will automatically be canceled. We must receive the credit card authorization and 50% of the total rental amount within seven business days by a credit card or check. Reservations require 50% due upon booking and the remaining balance due 60 days prior to arrival. Reservations made within 60 days of arrival will require full payment of all charges within 7 days of booking.
GENERAL TERMS, RESTRICTIONS & DISCLOSURES: The general terms, conditions, and disclosures in which apply to this property include, but are not limited to, the following:
ACCEPTANCE & PAYMENT TERMS: You must sign this Agreement and make your required payment within 24 hours to avoid cancellation. Once your signed agreement and your deposit or full rental fee are received, a confirmation will be issued to you. If you do not receive a confirmation this does not void this agreement.
If your required payment is a deposit, the balance of your full payment is due 60 days prior to the commencement date of your rental period. By authorizing a deposit payment via credit card, you are also authorizing the same credit card to be charged for the balance of the total charges 60 days prior to the check in date of your rental period. This additional authorization shall be exactly as though you have presented the card number for payment at the time the balance becomes due. If you book your rental less than 60 days in advance of your stay, we will charge your full payment immediately by credit card. If the card will not process, you will be liable for the remaining balance due and authorize us to charge your credit card account on file, exactly as though you have presented the card number for payment at that time, until your outstanding balance is satisfied. Once we receive your payment in full, as a courtesy we will send you, by e-mail, a confirmation notice to confirm receipt of payment. A Customer who refuses to use services contracted for forfeits any and all collected money, except the Customer’s security deposit and cleaning fee (if applicable). The security deposit and pre-paid cleaning fee are not part of the initial deposit to hold the rental. The security deposit and pre-paid cleaning fee (if applicable) are included in the balance payment, therefore, the initial deposit will be forfeited if you refuse to fulfill your scheduled stay after confirmation of booking.
Under no circumstances shall Customer be able to determine if a rental unit is unfit for habitation. If you as Customer forfeit your right to services contracted for, and Property Manager is able to re-book the property at the same rate, you will be issued a pro-rata refund for those dates re-booked. All refunds of rental service payments, whether complete or pro-rata, will be subject to a deduction equal to as much as 15% of deposit(s) paid. Customer shall give Property Manager, twenty four (24) hours to clean the rental that you might deem dirty upon check in. Customer also gives Property Manager, twenty four (24) hours to address any allegations that bugs or pests are in the rental. Ultimately, in order for you to claim the premises are unacceptable due to issues of cleanliness or bug/pest infestation, you must obtain a third-party opinion letter within forty eight (48) hours of arrival, (from a professional not staying in the rental that has physically witnessed the issue) to corroborate any allegations of poor quality services or accommodations.
Please be further advised that Property Manager is not responsible for construction or neighbor noise, as these are risks that are inherent when renting a vacation rental. We are unable to control these factors, and this agreement shall remain in full force and effect regardless of these issues. There shall be no cancellation for construction noise or for neighbor issues of any kind. To protect against cancellations caused by certain unforeseen events, such as illness, we recommend that customers purchase travel insurance to assure refund of deposits paid. As a valued Customer, we want to do everything possible to make your trip is enjoyable and worry free. Since the unforeseen and unexpected can occur before you leave or when you are away from home, we recommend (but do not require) CSA’s Guest Cancellation Insurance Plan. For more information on what this insurance covers please visit https://www.csatravelprotection.com/welcome.do
CANCELLATION POLICY: 61+Days is a $150 Administration Fee
60 Days and less prior to scheduled arrival will be a full forfeiture, unless the property is rented to fill the cancellation.
*Full Forfeiture: Refunds on any forfeiture will be issued to the extent of the dollar value the unit(s) is re-rented during the same dates as the cancelled reservation.
No refunds will be made for late check-ins; early check-outs, no-shows or for booked but unused services. Refunds will be made only under the following circumstances:
LIABILITY: Kohala Coast Properties, Inc., or its employees, subagents or assigns, (hereafter jointly and severally referred to as Property Manager) acts only as a marketing agent for the property Owner, and other suppliers providing accommodations, property management, and guest services. Agent does not own or manage any property offered for rental and does not exercise control over or have direct supervision of the respective owners, managers or service providers. If accommodations or services must be substituted for any reason, Owner and Property Manager will act in good faith and use their best efforts to substitute accommodations of a type comparable to the property originally contracted and that is acceptable to Guest(s). Owner or Property Manager, upon just cause, reserves the right to refuse or discontinue service(s) to any person(s) and/or to rescind any contract for accommodations or guest services.
INDEMNIFICATION & RELEASE OF LIABILITY: The undersigned Guests/Occupants understand and acknowledge that the Owner and Property Manager is not responsible for loss, damage or theft of Guest’s personal property and that they bear the financial responsibility for the rental contracted for loss, damage or theft of guest’s and invitees’ personal property and for malicious, negligent or incidental damages to the property by any occupant(s), guest(s) or vendors(s)invited onto the property and are the only occupants with legal standing in any matter(s) of dispute or litigation which might arise pursuant to, or in consequence of, any accommodations or services provided or as substituted under the rental agreement. Guests/Occupants acknowledge and agree that Owner or Property Manager shall not be held liable for any loss, expense, damage or claim for injury whether direct, indirect, consequential or otherwise; whatsoever or howsoever caused or incurred; whether arising in contract or otherwise in law or in equity as a result of the provision of services or accommodations as herein described or as substituted and including, without restricting the generality of the foregoing, the result of any delay(s), substitution(s), rescheduling(s) or change(s) in the provision of accommodations or services by Owner or Property Manager or by reason of military actions, revolution, acts of God, or by agents, employees, subcontractors, servants or third parties whatsoever in supplying any of the accommodations or services as described herein or as substituted.
PAYMENT: Payment may be made in the form of credit card, check, bank draft (U.S. Funds) or money order. We accept credit card payments via Visa, MasterCard or Discover. We cannot accept any foreign checks without a 9 digit routing number.
CHECKS MADE PAYABLE TO: Kohala Coast Properties, Inc. P. O. Box 2746 Kailua-Kona, HI 96745
ACKNOWLEDGEMENT: I/We the undersigned hereby apply for rental of the above referenced property and warrant that I/we have read, understand and agree to the disclosures and the terms and conditions of rental set forth herein. I/We further understand that the Owner’s and/or Property Manager offer to rent this property is conditioned upon guest(s) acceptance of the stated disclosures, terms, conditions and house rules. A fax or e-mail transmittal of this Agreement shall be deemed to have the same standing as an original document.
We look forward to your stay and you can contact us on our toll free # 1(800) 708-0043.
Mahalo, Ken and Alice Hughes
Congratulations on your vacation to Beautiful Hawaii! We look forward to providing you with the very best accommodation experience!!
Ken Hughes has been, for over twenty-five years, a full time real estate broker on the Island of Hawaii. With personal sales of over 150 million dollars, Ken specializes in project marketing and development. Ken’s consultation and client list include some of the largest corporations, and individual real estate investors in the State, as well as internationally. Ken’s experience and knowledge are shared with all the agents at Kohala Coast Properties, creating a company of high producers that get some of the highest customer satisfaction ratings in our business.
Michaela feels that her work with real estate is one of kuleana, of responsibility. Michaela say’s “It’s about connecting people with the ‘āina, the land. When the right connection is made instinctively one will will nurture the land, keeping it beautiful and healthy. To me it’s that simple.”
Michaela has worked as a Hawaiian Studies teacher, and a Human Resources trainer for luxury resortson the Kohala Coast. She also established her own business, Island Images of Hawai‘i, providing entertainment for such notable clients as Bill Gates, Steven Spielberg, Dustin Hoffman, and Bob Hope, as well as Polynesian lū‘au shows, private island tours and concert tours across the U.S. and Japan.
Michaela is a strong believer in giving back. She has spent many volunteer hours riding as Island Princess or Pā‘ū Queen in Kamehameha Day Parades, working with youth in Mala‘ai, the Culinary Garden of Waimea Middle School, and fundraising for Hawai‘i Cerebral Palsy Foundation, Hawai‘i Island United Way, Visitor Industries Charity Walk, Hawai‘i Food Basket and many more.
Today, she works her real estate magic with Kohala Coast Properties, shares Hawaiian history and stories with guests on Body Glove cruises, and is owner operator of “Hawai‘i Untouched,” offering traditional Hawaiian weddings, blessings, celebration of life services, and counseling.
Much of her success she credits to her Ohana and the many great influences that she has meet along her journey, to a life of hard work learned early in life.
For more information, or to reach Michaela www.hawaiiuntouched.com.
Paradise Matchmaker – Matching buyers and sellers with their dreams in paradise.
The allure and magic of the Pacific paradise of Hawaii captured my love and imagination on my first visit to the islands 35 years ago. As an educator and administrator in Oregon for nearly 40 years, I vacationed on the Hawaiian islands for nearly thirty years. After spending time on each of the major islands, my husband and I chose the Big Island for our new home.
The Big Island is unsurpassed in its diversity and Aloha spirit. You will love the sunshine of the Kohala coast and be amazed by the beauty of the Hamakua rain forests and orchid gardens. You will love exploring Volcano National Park, the views from the Mauna Kea Observatory and the opportunities for adventure whether you are hiking around Kilauea or snorkeling and kayaking in the Pacific. You will love the diversity of the climate, people, and weather. You’ll want to spend more time on this enchanted island.
Travel, golf, cooking, meeting new people and making new hoaloha (friends) are some of my passions. Whatever your passion, I am excited to meet you and help match you with the piece of paradise that captures your heart. Contact me today to assist you with all your real estate needs and dreams. Dream it, live it, love it.
Over 30 years ago I first came to this string of pearls in the vast Pacific called Hawaii. I knew immediately that this is home. Maybe that is how you feel now as you are in search of the home on the “aina” (land) of the Big Island. When not working full time as a Real Estate broker and co-owner of Kohala Coast Properties at the Kings Shops, I enjoy “plein aire” watercolor painting, playing the ukulele and singing Hawaiian songs. With 20 years of experience in the real estate business and lots of island knowledge, I will make your search for property easy, fun, and successful!
Sixteen years of experience and specializing in Residential and Resort Real Estate. As a specialist in the Waikoloa Resort Properties, Mark enjoys golf, water sports, and community affairs.
The Big Island of Hawaii offers a wondrous living experience. Whether for a short time or a permanent stay, you will discover the gentle breezes, amazing landscapes and the delicate scent of our native flowers all of which create a wonderful palette for our senses.
I was drawn here in 1987 for the above reasons and brought with me in addition to my three sons, a background in International Finance. I was schooled numerous years in Europe, and traveled throughout South America to establish solid client contacts and set up banking relations using Washington D.C. as my home base.
Later on, Real Estate attracted me in California in 1980 where I obtained my first license. A few years down the road, living in Switzerland opened up another world of experiences before coming to settle here on the Big Island.
The delight in working one on one with clients is a fun and challenging experience requiring integrity, determination and focus. With a fluency in Spanish, French, and German, I look forward to helping you search and find a piece of paradise that would fulfill your personal and/or business needs.
For 37 years I flew Internationally for Northwest Airlines seeing the world on my various layovers, concentrating on Asian destinations. On my days off I have done my fair share of sightseeing and fishing competitively. After all my travels I decided that Kona was the place for me… The tropical setting the slow pace and our perfect weather compliments the romantic sunsets.
During the past 12 years, I have organized fundraisers, charitable events, an annual fish tournament for children and numerous tournaments for adults. I have seen a lot of changes in my home town and the magic of living on this Island is just as exciting as the first day I came to visit. With my knowledge and experience of the Island, I welcome the opportunity to assist you in your real estate needs.
Mahalo, Kay Kolt
As a real estate professional, I bring excellent knowledge of the Big Island market. I have been a resident since 1989 and derive great joy in helping others find their dream property. In addition to my real estate experience, I have a strong business background which includes negotiating and administrating multi-million dollar subcontracts (Hughes Aircraft Co) to being an Industrial Relations Manager.
I believe in providing outstanding customer service, attending to the smallest detail with client satisfaction and a personal touch “malama pono i kekahi” (caring for your needs).
Marisa Pilago is the Director and Vacation Rental Property Manager of Kohala Coast Properties Inc, a local Resort Real Estate Brokerage in Waikoloa, Hawaii.
Marisa specializes in the Real Estate of Vacation Rentals and shows her clients how to generate income on their investment while still trying to enjoy their vacation and make memories on The Big Island Of Hawaii in their own home. After creating the Vacation Rental Business 8 years ago.
Marisa has sold & listed Resort Properties in Mauna Lani, Waikoloa Beach Resort, & Kailua-Kona. She attends Rez Fest with HomeAway & Escapia every year and attends Real Estate classes to stay in tune with the Market on The Big Island and studies the new trends of The Vacation Rental Business and Real Estate Business to increase the revenue for her clients.
I began my real estate career in early 2009 in the luxury resort market in Mammoth Lakes, California. During the previous 30 years, I was a general contractor, spec home designer and builder, real estate developer, vacation rental property owner, and professional Formula One Grand Prix photographer. Today, as a Realtor-Associate at Kohala Coast Properties, I’m pleased to share with my clients the skills and expertise I’ve honed over the years.
Working with Kit Muhs as a team, we have 15 years combined real estate experience. We understand the nuances of the Kohala coast luxury resort market, including condominiums, second homes, primary residences, and vacant land. This enables my clients to buy with confidence and sell with success! Contact me today and let’s get started!
I began my real estate career in California in 2003, and I saw success from the start. Within a few months I had sold my first million-dollar listing. Since then I have closed hundreds of transactions and now count many of my past clients as friends. Prior to becoming a full-time realtor, I co-ran a vacation rental business near Yosemite National Park. I also have been a property owner on Hawaii Island for over 7 years.
In my spare time I enjoy scuba diving, hiking, camping, exploring the Big Island, and science writing. I hold a bachelor’s degree in biology and a master’s degree in marine science, and have developed and written exhibits in numerous world-class institutions such as Steinhart Aquarium in San Francisco. As such, I offer my real estate clients precise attention to detail and a high level of professionalism.
My teammate Ray Doblick and I offer our Hawaii clients a combined 15+ years of luxury and resort sales experience. I realize that buying or selling real estate can be among the most important decisions my clients make. If you want a knowledgeable, diligent and effective agent on your side, contact me today. I’m here for you.
Joseph Morris grew up in San Diego, California and lived there until graduating high school. His journey to the Big Island began 28 years ago when he came to the island for a vacation. Joe got off the airplane and headed to Magic Sands Beach in Kona where he was mesmerized by the ocean. After body surfing there all day and watching a beautiful sunset he caught a glimpse of the “Green Flash” and at that moment he knew he was destined to call the island home. With less than $200 in his pocket he tore up his return ticket and pounded the pavement to find a job; which started his career in construction.
Joe’s extensive history within construction included working not only on the Big Island but as well as at Pearl Harbor and Wahiawa for Military housing, Sheraton Hotel in Kauai after Hurricane Iniki, and constructing Jimmy Buffet’s restaurant “Margaritaville” in Oahu. After 25 years in construction and lathing many luxury homes in resorts, Joseph pursued the path of becoming a Property Manager for homeowners. As a property manager it is essential that you have your real estate license; therefore, another chapter began with Joseph’s career.
He became a realtor for Kohala Coast Properties and has had much success, within 2 months sold his first home and is the property manager for the owners. Joe’s motivation comes from his family, a wonderful wife who is a professional Personal Chef, and two amazing son’s. He enjoys playing golf with the family (although they aren’t as good as him), SCUBA diving, fishing, and hiking. Joseph is dedicated to client satisfaction, working hard to accomplish the goals and needs of the client. With all of his life experiences this has enabled him to provide excellent customer service and the intimate knowledge of real estate on the Big Island. His motto is, “be prepared and if you are not 10 minutes early you are 10 minutes late”! Aloha.
Discover the Exceptional Lifestyle on the Kohala Coast of the Big Island! The Big Island of Hawaii is an earthly paradise for my clients and Luxury Expert and long time resident Darlene McNulty would like to offer you the most beautiful properties the island has to offer you.
Skilled and Certified Professional Accomplishments
For Buyers: Look no further for your perfect home or investment opportunity in one of the most desired places on earth. You are in excellent care as I am fueled by passion, knowledge, experience and a profound sense of ethics for your best interest always! For Sellers: You can count on Darlene for a proven track record of servicing investors and a discerning client base from around the world offering your listing through many time tested avenues of Luxury exposure.